Insurance Companies have IT Challenges

Insurance company clients want to communicate with the device most convenient for them at the time.  They expect an interaction with the insurance company to be secure, responsive and seamless.  Client communications regarding personal data claim history and billing issues should be handled professionally and quickly.  These business challenges can only be met with a high-performance IT infrastructure.

Those insurers that have more advanced IT and online capabilities will gain market share. IT infrastructure performance will also enhance the ability for insurance companies to do more cross-selling and lower processing costs.

The benefits of using advanced, well-managed IT environments in the Insurance industry include:

• Improved response time for agents

• Improved data management system

• Retention of clients and independent insurance agents

• Reduce paperwork and back-office expenses

• Increase profitability by automating processes and proposals

• Enables agents to generate more quotations quicker

• Improves the ability to handle reinsurance, payment recovery and claims processing software

• Enhancement of real-time statistical and analytical reporting

• Reduction in insurance policy applications and claims, errors and omissions

• Assures regulatory compliance and security

• Permits execution of company growth strategies (legacy IT infrastructure hinders growth)